We realized that businesses [in Nigeria] still had to do a lot of work to accept payments. There are three big problems that we're solving. The first one is making sure it's very easy for businesses to get started.

The second big problem was helping businesses get paid. So, at Squad, we want to make sure that if somebody is trying to pay you, they can do that with ease. Right now, we're so confident that if a customer's card doesn't work on squad, it's never going to work anywhere else.

The third big problem is to provide merchants with additional tools like data, performance, and reconciliation as well as an inventory to manage their products. So, in a nutshell, we are building a product that helps businesses get started, get paid, and grow their businesses.

A payment gateway solution, an end-to-end payment aggregation suite for vendors, merchants, and business owners that enables them to create payment links and receive payment via USSD, Bank transfers, web, mobile, and POS channels.

We use advanced fraud detection tools to prevent fraudulent transactions and secure your shoppers data to avoid risks or blow backs to your business.

Get exclusive access to funds when you need it to meet up with your customers’ growing demands and pay back with a flexible plan that suits you.

In compliance with the non-disclosure agreement i signed. I have omitted sensitive date and obfuscated figures.

We had most of our research , brainstorm and analysis on Miro. As well as User personas drafting.

We also had an interview with some of our users to provide qualitative data about our target audience, such as their needs, motivations, wants, fear and behaviour. This would also help us understand what the app was lacking.

Here's a preview to the research guide to some of the interviews we had with our users.

After I was able to identify key user groups, we created representative characters to help us understand users goal in specific contexts.

After devoloping the user persona, Empathy mapping helped a lot to identify the gaps between the user needs and current solutions. Empathy mapping helped us gain deeper insights of our user by putting us intheir shoes, Seeing things from their prespective and understanding the problem better.

We carried out usability testing to test our initial ideas, the two methods we used were Contextual Inquiry and remote testing using maze. I helped recruit participant as well as creating prototypes on maze.

View Report and Usability Testing ( Interview guide )

I Created a design system with the help of my teammates to come up with a design system, By utilizing a collection of repeatable components and a set of standards, guiding the use of those components,

Now, it's time to put to use all our research data and ideas generated in the previous phase into tangible artifacts that can be tested later with real users.

It was time to digitize my sketches. I created the mid-fi prototype using Figma.. View more here

After I was done with the sketches and mid-fi wireframe, I started to work on my style guide as well creating a moodboard and finally firing up the designs, View some interactions here

The scope of this project covers UX Research, Visual Design and Prototyping. I was faced by a few constraints while working on this project which includes the following;

The best way to build a product is by testing with actual users, that way you can unlock a whole lot of insights and win a million dollar idea.

More features will be added in the future. Also would be joining the go to market team to come up with strategies for marketing.